REI Uses Digital to Bring Outdoor Customers Inside

REI Uses Digital to Bring Outdoor Customers Inside

REI Uses Digital to Bring Outdoor Customers Inside

Annie Zipfel, SVP of Marketing for REI, describes how Local Inventory Ads help customers find just what they want — and keep them connected to the local store experience that's at the heart of the brand.

By Vocalcom

A Unified, Cloud Facility Is A Contact Center Leader's Dream

By its nature, a cloud contact center is a large beast to manage. There are many aspects to the technology and, in order for the contact center to run efficiently and successfully, each part of needs to work together as one single, cohesive unit. In maintaining a fully functional, unified and revenue-generating cloud facility, the goal of any contact center...
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