Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Join us to learn how innovative retailers are deploying the Salesforce1 Platform with partner solutions like Glovia Order Management and Fujitsu Social Clienteling, to improve customer satisfaction, sales, operations, and create an integrated Omni-channel strategy.

By Vocalcom

Why Your Call Center Software Needs Video Conferencing

Video conferencing is normally associated with entertainment and benefits that align more with personal, rather than professional, use. However, when implemented as a form of call center software, brands can see how this technology can easily be used to help increase customer engagement and provide the positive and valuable service they strive to deliver. How so? Customer service involves a...
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