Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Join us to learn how innovative retailers are deploying the Salesforce1 Platform with partner solutions like Glovia Order Management and Fujitsu Social Clienteling, to improve customer satisfaction, sales, operations, and create an integrated Omni-channel strategy.

By Vocalcom

Getting More Out of Customer Service

If you still consider your customer service center a cost center, it’s time to think again. Research shows that customers will spend more with a company that gives exceptional service—as much as 13 percent more. So, when you’re creating your next customer service strategic plan, factor in some revenue growth. Here are a few suggestions that may help jumpstart the...
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