Robert Bosch Engineering on SaPHAL and Predictive Analytics

Robert Bosch Engineering on SaPHAL and Predictive Analytics

Robert Bosch Engineering on SaPHAL and Predictive Analytics

SAP Startup Focus Program startup Robert Bosch Engineering and Business Solutions India provides specific SAP solutions in SAP ERP, analytics, BI/BO, mobility and product lifecycle management. RBEI SaPHAL offers business transformation solutions in automotive, industrial machinery and components, high tech, consumer goods, engineering and energy solutions using the SAP HANA platform.

By Vocalcom

The Complexity of the Contact Center Customer Ecosystem

When it comes to customer service, getting it “right” feels like the easiest thing in the world. Just ask the customer what they want, surely. The problem with this approach, though, is that customers often have varying needs and priorities depending on their circumstances. Furthermore, customers have preferences in how they engage with contact center agents. While the emergence of...
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