RREAL helps more families overcome fuel poverty by using Microsoft Dynamics solution

RREAL helps more families overcome fuel poverty by using Microsoft Dynamics solution

RREAL helps more families overcome fuel poverty by using Microsoft Dynamics solution

RREAL strives to alleviate fuel poverty by installing solar panels on low-income family homes. To ensure they serve more people cost effectively, RREAL chose to manufacture the solar panels they install. They needed robust client management and accounting tools to manage the growing intricacies of the business. By adopting Microsoft Dynamics GP on Microsoft Azure, Microsoft Office 365 and Microsoft Dynamics CRM Online, RREAL has a single streamlined process, helping reduce installation time by more than 50%. To view the full Customer Story, visit https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=18862. To learn more about the Microsoft Dynamics ERP solution, click here - http://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspx.

By Vocalcom

Four Outbound Features Every Contact Center Needs to Have

Outbound contact center operations are undoubtedly trickier than inbound calling. Whereas customers voluntarily reach out to your company via inbound calling, your agents make the first point of interaction with the customer with an outbound approach. There are a number of critical elements that need to go into securing the success of your outbound call center campaign, including a mix...
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