SAIMON HARRISON (VOCALCOM) NO CONAREC 2013

SAIMON HARRISON (VOCALCOM) NO CONAREC 2013

SAIMON HARRISON (VOCALCOM) NO CONAREC 2013

Saimon Harrison - VP Product MKT management - Vocalcom participou do Congresso Nacional de Relacionamento Empresa-Cliente 2013 e fala sobre a importância de participar de um evento como o Conarec

By Vocalcom

Empowering Your Call Center Agents Could Save You Millions

No matter how smart and self-sufficient the customer or how automated a technology in question may be, an inefficient agent can have a detrimental effect on any business. It is for this reason that empowering call center agents is a necessary step on the road to success. It doesn’t take much to know that the expectation of the customer is...
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