Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) talks about his path from hedge fund analyst to education innovator and the explosive growth of his online learning platform, Khan Academy. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=3828&cindex=2

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Today’s call center solutions have taken agents and heightened them to levels of personalized support that could not be obtained without the addition of technology. However, the technology and its features are only as powerful and capable as the people who are utilizing them. This means that managers must seek out and hire agents who are as tech-savvy as they...
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