Sales and Finance: From Aggravation to Collaboration with Chatter

Sales and Finance: From Aggravation to Collaboration with Chatter

Sales and Finance: From Aggravation to Collaboration with Chatter

The strong integration between Intacct Financials and Salesforce has automated quote-to-cash processes for a decade. But in a fast-paced business, even well-established workflows can hit snags due to exceptions, miscommunications, or changing policies – frustrating employees that need to move quickly. With Chatter inside Intacct, front-office and back-office employees can now work collaboratively to keep processes efficient. Join us to learn how Canto is using Intacct and Salesforce to keep its business operating at top speed, by connecting both processes and people, across sales and finance.

By Vocalcom

5 Ways to Use IVR Systems to Drive Great Customer Experiences

Automated customer service is increasingly becoming the future of customer experience. As customers continue to seek timesaving options that still deliver efficient service, brands are challenged to meet such demand with advanced technology and optimized contact center practices. One such practice is the adoption of IVR systems, or interactive voice response, which are essentially telephony menu systems that use either...
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