Sales and Marketing's Secret Weapon: Field Service

Sales and Marketing's Secret Weapon: Field Service

Sales and Marketing's Secret Weapon: Field Service

Your next big business opportunity might just come from field service. Join us to learn strategies for tapping the power of field service to drive more leads and revenue, and how to work with other organizations to unleash the power of field service in your business.

By Vocalcom

Why You Need a CRM Dialer to Optimally Track Agent Performance

While any new technology, such as a predictive dialer, makes it easier than ever for agents to route calls and assist customers, there is ultimately a reason why every rep needs a manager: there needs to be certain guiding principles that direct agents and shape call center policy. One way to ensure that both tasks are carried through as effectively...
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