Sales Nuggets of Wisdom: Gen Gen

Sales Nuggets of Wisdom: Gen Gen

Sales Nuggets of Wisdom: Gen Gen

A next gen lead gen we call…gen gen? In a world filled with sales nonsense, Microsoft Dynamics offers real-world solutions to real-world problems: http://dyn.ms/value.

By Vocalcom

Employee Empowerment is Vital for Your Contact Center's Bottom Line

If you want to offer the best customer service, then you should empower agents to make real-time decisions. This will not only lead to higher employee productivity, satisfaction and loyalty, but will have a direct, positive impact on customer satisfaction and loyalty, as well. To this end, here are five key strategies for successful employee empowerment: 1. Communication is key....
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