Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Structured empathalytics inside synergies? What does that even mean? Microsoft Dynamics offers real-world solutions to real-world problems: http://dyn.ms/value.

By Vocalcom

7 Tips for Training Call Center Agents Effectively

Call center agents are at the core of every brand’s customer experience. As they are given the important tasks of communicating with customers and finding solutions while using numerous technologies, it’s essential that they receive the proper training to deliver the best service possible. Here are seven tips for training call center agents effectively. Use customer feedback as training material...
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