Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Sales Nuggets of Wisdom: Structured Empathalytics

Structured empathalytics inside synergies? What does that even mean? Microsoft Dynamics offers real-world solutions to real-world problems: http://dyn.ms/value.

By Vocalcom

5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
View Full Article