Salesforce Files Sync

Salesforce Files Sync

Salesforce Files Sync

Salesforce Files Sync lets you store your documents in the cloud and access them from any device: your computer, laptop, phone or iPad. You'll never again have to wonder where you left the current version - anywhere you access the file it will be up to date! In this quick video we'll walk you through downloading and using Files Sync. Leave a comment and share this video!

By Vocalcom

How to Transform Contact Centers into Customer Engagement Centers

In the past, contact centers have often played a passive role in customer service, handling inquiries without necessarily taking a dominant position in a brand’s overall customer service strategy. However, modern times have radically transformed the contact center into a dynamic, proactive customer engagement center. Indeed, more and more brands are recognizing their critical role in delivering great customer experiences...
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