Salesforce Gives

Salesforce Gives

Salesforce Gives

For being a thriving city on the cutting edge of innovation, the local San Francisco school system was one that was underprivileged and under-resourced. With the donation of time and technology, the SFUSD school system was able to change the game for its students and give them the tools to succeed in their home town.

By Vocalcom

Empowering Your Call Center Agents Could Save You Millions

No matter how smart and self-sufficient the customer or how automated a technology in question may be, an inefficient agent can have a detrimental effect on any business. It is for this reason that empowering call center agents is a necessary step on the road to success. It doesn’t take much to know that the expectation of the customer is...
View Full Article