Salesforce Shorts Episode 2: Make Every Month

Salesforce Shorts Episode 2: Make Every Month

Salesforce Shorts Episode 2: Make Every Month

It is critical for Sales Manager and Sales Reps to focus on making every month. Hear from Marko Koosel, Product Management Director about how Salesforce Reports and Dashboards gives managers complete visibility into their business.

By Vocalcom

6 Tips to Improve Call Quality Monitoring

Call quality monitoring is essential to the efficiency of a contact center. Given the high volume of customer service interactions on any given day, it’s critical to establish methods for analyzing and implementing best practices to both improve areas that need work and acknowledge the methods that are working well. Here are six essential tips for improving call quality monitoring...
View Full Article