Salesforce1 Platform - Deeper with Platform Encryption

Salesforce1 Platform - Deeper with Platform Encryption

Salesforce1 Platform - Deeper with Platform Encryption

Traditionally, there’s been a tradeoff between application functionality and strong security. Hear Eric Leach, Senior Director of Security and Compliance at Salesforce, detail how Platform Encryption solves this problem so you can protect sensitive data yet keep that data easily accessible within Salesforce.

By Vocalcom

Five Things that Your Customer Service Reps Should Always Keep in Mind

Much attention is given to the technology used in improving call center interactions, but even the greatest solution is all for naught if the agents at your organization are unable to effectively handle the equipment to assist customers with their requests. It may be surprising to hear, but being able to relate with customers through fundamental communication skills – be...
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