Salesforce1 Platform - Introduction to Event Monitoring

Salesforce1 Platform - Introduction to Event Monitoring

Salesforce1 Platform - Introduction to Event Monitoring

As companies of every size and industry move to the Salesforce1 Platform, there’s a growing need for greater visibility into how employees are using Salesforce apps. Hear Adam Torman, Director of Product Marketing for the Salesforce1 Platform, explain how the new Event Monitoring tool gives you complete visibility into your Salesforce apps like never before.

By Vocalcom

There's Only One Way to Knock Down Lengthy Call Center Wait Times

One of the more useful aspects of the troubled roll-out from the Affordable Care Act is that its rocky start has required organizations nationwide to re-assess their existing call center solutions and determine what they need to do in order to ensure that issues are addressed as efficiently as possible.   For MNsure, Minnesota’s new health insurance exchange, calls have...
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