Salesforce1 Platform - Introduction to Platform Encryption

Salesforce1 Platform - Introduction to Platform Encryption

Salesforce1 Platform - Introduction to Platform Encryption

Traditionally, there’s been a tradeoff between application functionality and strong security. Hear Eric Leach, Senior Director of Security and Compliance at Salesforce, detail how Platform Encryption solves this problem so you can protect sensitive data yet keep that data easily accessible within Salesforce.

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5 Creative Ideas for Call Center Team Building

Call center employees have the demanding job of representing the human face of a brand while delivering excellent customer service. Given the intense rhythm of a call center and the sometimes isolated nature of an agent’s work (especially for those working remotely), call center team building is essential to motivating employees, enhancing their sense of camaraderie and shared learning, and...
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