Q2 Highlights Q2 Highlights Q2 Highlights

Join us for a look back at our accomplishments in the second quarter of fiscal year 2015 (May 2014 - July 2014). In this quarter we announced an exciting partnership with Microsoft that puts our customers first and will enable them to be more productive. In a move to accelerate the transformation of the healthcare industry, we also announced a strategic alliance with Royal Philips. We launched Salesforce Wear, the industry's first initiative for wearable computing in the enterprise. New headquarters in London and in Paris were unveiled cementing our commitment to our European customers. And Forbes named us The World's Most Innovative Company for the fourth year in a row! It's been one amazing Summer. Thank you for making us who we are today. - CRM and Cloud Computing To Grow Your Business. Learn more:

By Vocalcom

5 Reasons Timeliness in Customer Service Matters

It's no secret that timeliness in customer service is essential to keeping customers satisfied. No matter how great a product or service your company offers, making customers lose time through a lack of information or lag in customer service responsiveness can be detrimental to long-term loyalty. Furthermore, timeliness can be the factor that makes or breaks a sale when a...
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