Q3 Highlights Q3 Highlights Q3 Highlights

Join us for a look back at our accomplishments in the third quarter of fiscal year 2015 (August 2014 - October 2014). We celebrated the Digital Marketing Conference of the Year with Connections 2014 in Indianapolis. We announced Salesforce Ventures, the company's global corporate investment group, with it's first fund of $100 million to invest in the next generation of enterprise technology companies. We held Dreamforce in San Francisco, the world's largest software conference and experienced four high-energy days of innovation, education, fun and giving back. Thank you for making us who we are today.

By Vocalcom

Three Major Disruptions for the Contact Center Industry

The call center is certainly not full of butterflies and rainbows. If it was, we’d collectively take a deep breath and move on knowing that our operations are being efficiently met. But this is the real world, and there are very real complications and disruptions that face the contact center industry – disruptions that you need to know. Let’s take...
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