San Jose Earthquakes Imagine with Avaya

San Jose Earthquakes Imagine with Avaya

San Jose Earthquakes Imagine with Avaya

Avaya and the Quakes teamed up to create a long-awaited home for the MLS team that would be both worthy of the fans and the players. Avaya provided a full engagement and fabric networking solution to bring the first cloud enabled stadium to life. Learn more: bit.ly/1CqR2QD

By Vocalcom

Get to Work! Retain More Customers With This Simple Four Step Process

Call center interactions involve more than just having the ability to speak with customers. It also involves the ability to effectively answer inquiries, resolve concerns and consistently deliver valuable, top-quality performance. The importance of this is pretty self-explanatory; many customers will stop doing business with a company strictly due to a poor customer service experience. In fact, 89 percent of...
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