San Jose Earthquakes Imagine with Avaya

San Jose Earthquakes Imagine with Avaya

San Jose Earthquakes Imagine with Avaya

Avaya and the Quakes teamed up to create a long-awaited home for the MLS team that would be both worthy of the fans and the players. Avaya provided a full engagement and fabric networking solution to bring the first cloud enabled stadium to life. Learn more: bit.ly/1CqR2QD

By Vocalcom

The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
View Full Article