SAP API Management Technical Demo

SAP API Management Technical Demo

SAP API Management Technical Demo

This is an E2E SAP API management technical demo to show how companies can provide services as APIs to the developer community that can be used in a secure and well governed way. You will see in the video: - Adding existing APIs to API management - Add check for apikey and add proxy to product - Create an app to call the APIs & testing - Analytics

By Vocalcom

The Relationship Between Agile and Multi-Channel Service

So much emphasis has been placed on strengthening multi-channel service within the contact center that some business execs are forgetting about the importance of providing agile service. Why is it important that they remember both? Because your customers want both…and they’re not willing to compromise. In fact, 89 percent of your customers are likely to consider your competition if they...
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