SAP Cloud Appliance Library: Configuring your SAP CAL Account

SAP Cloud Appliance Library: Configuring your SAP CAL Account

SAP Cloud Appliance Library: Configuring your SAP CAL Account

Welcome to SAP Cloud Appliance Library (SAP CAL) eLearning sessions. In this video, we will show you how-to: (1) create your SAP Service ID user account to login to SAP CAL – you may also use your existing SAP Store account or SCN account, (2) login to SAP CAL for the first time and (3) configure your AWS and Azure accounts within SAP CAL. SAP CAL is the easiest and fastest way to consume SAP on-premise apps in the cloud. It enables you to instantly deploy your SAP apps in the cloud (within minutes) and provides access to a centralized cloud repository of pre-configured SAP solutions. SAP CAL Landing Page: https://cal.sap.com

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The definition of great customer experience may be evolving everyday, but one point remains the same: Skilled agents are always essential. As customers continue to demand authentic and humanized experiences, every brand needs to ensure that its call center agents have the proper skills to deliver excellent service. Here are seven skills every agent, through proper training, should master for...
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