SAP Fiori Reference Apps

SAP Fiori Reference Apps

SAP Fiori Reference Apps

Fiori Reference Apps are a set of sample applications that serve as an entry point to Fiori development both for developers who are new to Fiori and for developers with experience in this area. They demonstrate the guidelines and best practices applicable to the Fiori development lifecycle. This covers the entire end-to-end process from design and technology to coding principles, from OData modeling and implementation to automated testing, as well as selected product standards such as accessibility, performance, and extensibility. Fiori Reference Apps are based on the Enterprise Procurement Management reference model and present a suite of transactional and analytical applications and fact sheets. They were either directly developed by topic experts or reviewed and approved by the appropriate subject matter experts from Global Design, UI5, OData, Search, and Fact Sheets.

By Vocalcom

Research Shows Customer Service Leaders Struggle Balancing Cost and Customer Satisfaction

A vast majority of customer service managers or decision-makers say that providing “good customer service” is among their top strategic priorities; however, a majority struggle with the act of balancing cost and customer satisfaction. In fact, only 37 percent of companies have a dedicated budget for customer experience improvement initiatives, according to a recent whitepaper from top industry analyst Forrester...
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