SAP Fiori Reference Apps

SAP Fiori Reference Apps

SAP Fiori Reference Apps

Fiori Reference Apps are a set of sample applications that serve as an entry point to Fiori development both for developers who are new to Fiori and for developers with experience in this area. They demonstrate the guidelines and best practices applicable to the Fiori development lifecycle. This covers the entire end-to-end process from design and technology to coding principles, from OData modeling and implementation to automated testing, as well as selected product standards such as accessibility, performance, and extensibility. Fiori Reference Apps are based on the Enterprise Procurement Management reference model and present a suite of transactional and analytical applications and fact sheets. They were either directly developed by topic experts or reviewed and approved by the appropriate subject matter experts from Global Design, UI5, OData, Search, and Fact Sheets.

By Vocalcom

5 Tips for Training Customer Service Agents

Customer service agents work on the front lines of a company, as they are constantly engaged with customers. For this reason, they are more than just informed employees ready to solve a problem—they represent the human aspect of a brand, both the face and the voice of a company’s products, services, and values. So when customers reach out for service,...
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