SAP HANA Options in SAP HANA Platform LCM: Part 1 System Installation

SAP HANA Options in SAP HANA Platform LCM: Part 1 System Installation

SAP HANA Options in SAP HANA Platform LCM: Part 1 System Installation

Demos a multiple-host system installation of the SAP HANA server and SAP HANA dynamic tiering.

By Vocalcom

The Secret to Faster First Call Resolution is No More

Cost per contact (CPC) is the call center’s most volatile operating expense. The longer the average talk time, and the higher the number of times the customer must interact before getting a resolution, the more expensive the call’s resolution. It’s a relatively simple concept. CPC is also the metric with the most potential for improvement; therefore, the software that helps...
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