SAP HANA Options in SAP HANA Platform LCM: Part 2 Host Addition

SAP HANA Options in SAP HANA Platform LCM: Part 2 Host Addition

SAP HANA Options in SAP HANA Platform LCM: Part 2 Host Addition

Demos an SAP HANA smart data streaming host addition to an existing SAP HANA single-host system.

By Vocalcom

Mastering the Art of Routing for Contact Center Success

When it comes to certain factors that could make or break your call center, routing should be one of the first to come to mind. Routing within the call center is a huge part of what makes a customer’s call center experience productive and efficient. If calls don’t go through to the right agent, your customer won’t stay on the...
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