SAP HANA SPS09 Announcement at #SAPtd

SAP HANA SPS09 Announcement  at #SAPtd

SAP HANA SPS09 Announcement at #SAPtd

SAP's Björn Goerke shares the latest on the future SAP HANA release, SPS09. This video was taken at SAP TechEd && d-code Las Vegas.

By Vocalcom

7 Customer Engagement Trends to Follow in 2017

Customer engagement experienced quite an evolution in the past year. New technologies paved the way for both seamless and increasingly innovative customer experiences, redefining the role of human agents in customer service. But the power of the personal touch is still essential: In 2017, customer engagement will be marked by a need to balance the cutting-edge technologies that drive optimized...
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