SAP Replication Server for Zero Data Downtime

SAP Replication Server for Zero Data Downtime

SAP Replication Server for Zero Data Downtime

Take a look at how SAP Replication Server protects organizations from the costs and business risks of downtime, during system disruptions, such as database upgrades, hardware failure, power outages, natural disasters, or human error

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Is Employee Engagement the Key to Customer Service Success?

Contact center managers have many factors to assess when measuring success. The omnichannel approach has expanded the horizons of customer service, making efficiency and quality more feasible than ever yet analytics more complex to handle. And at the front lines of customer service are agents who are given the task of striking a balance between delivering excellent service adhering to...
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