SAP Replication Server for Zero Data Downtime

SAP Replication Server for Zero Data Downtime

SAP Replication Server for Zero Data Downtime

Take a look at how SAP Replication Server protects organizations from the costs and business risks of downtime, during system disruptions, such as database upgrades, hardware failure, power outages, natural disasters, or human error

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Top 10 Customer Engagement Trends for 2016 - Part 1

With the arrival of a new year, contact centers are set to experience shifts in customer engagement strategy. While many of the trends to be expected in 2016 closely mirror current ones, the ways in which technologies are implemented, agents train for and deliver service, and consumers choose to interact with their preferred brands will emphasize greater personalized attention and...
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