SAP Replication Server Overview

SAP Replication Server Overview

SAP Replication Server Overview

SAP Replication Server delivers real-time data movement and sychronization solutions, such as disaster recovery/high availability of mission-critical applications, real-time reporting and analytics system loading, real-time distribution of data across geographies, and real-time ODS reporting.

By Vocalcom

Study Shows Social Media on the Rise in Contact Centers

As social media use continues to grow amongst consumers, call centers are no longer able to sit back and watch. Although social media was reported to be a lower priority this year in terms of call center solutions, a recent study by Deloitte Consulting indicates that this is no longer proving true. In fact, its use in the contact center...
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