SAP Web IDE at #SAPtd 2014

SAP Web IDE at #SAPtd 2014

SAP Web IDE at #SAPtd 2014

SAP's Yaad Oren gives a brief introduction into a recently announced solution: SAP Web IDE. The browser based development tool for SAP UI5. This video was taken at SAP TechEd && d-code Las Vegas 2014. Get more details here: http://marketplace.saphana.com/p/3334

By Vocalcom

How to Transform Contact Centers into Customer Engagement Centers

In the past, contact centers have often played a passive role in customer service, handling inquiries without necessarily taking a dominant position in a brand’s overall customer service strategy. However, modern times have radically transformed the contact center into a dynamic, proactive customer engagement center. Indeed, more and more brands are recognizing their critical role in delivering great customer experiences...
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