SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

SAP's Platform-as-a-Service Offering - SAP HANA Cloud Platform

An overview of how SAP intends to focus HANA Cloud Platform for customers/partners/developers to build new applications, extend on-premise applications, or extend cloud applications. Get an understanding of the platform today, and the direction SAP is headed. Also understand key partnerships and use cases of the platform today as well as future capabilities that are being developed. For more info, please visit: http://hcp.sap.com/index.html

By Vocalcom

Gaining a Competitive Edge with Live Web for Customer Service

It’s simple: the contact center should allow you to engage with your customers like never before. This is likely why multi-channel customer service has been projected for significant continued growth, which points to the fact that your customers not only want but need multi-channel service. Research shows: Average time spent on Facebook per month: 6.9 hours – compared to 2.7...
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