Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Seasons of Opportunity: A Hangout with Etsy

Although the holidays are often seen as the biggest retail season, for most small businesses, there are many #SeasonsOfOpportunity year-round. In fact, small businesses drive a tremendous amount of revenue throughout the year, making up 54% of all US retail sales (Source: Small Business Administration). This huge impact is driven by thousands of micro-businesses every day, including those on platforms like Etsy. Join us as we talk to Parker Gard from +Etsy about how small business owners can make the most of the web and prepare for seasonal fluctuations in sales. Want to find out more about how Etsy can enhance your business? Check out our seller information page: http://bit.ly/1HgCztQ

By Vocalcom

Empowering the Customer With Self-Service

Delivering great customer service nowadays involves giving customers more options. While some may prefer to seek support or information by speaking directly to a live agent, many people prefer to search on their own. Self-service can pose a challenge for customer service: on one hand, it can frustrate customers and turn them away if the channels on which customers search...
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