Seller Collaboration Panel in Microsoft Dynamics Marketing

Seller Collaboration Panel in Microsoft Dynamics Marketing

Seller Collaboration Panel in Microsoft Dynamics Marketing

Knowing how and when customers engage with marketing communications gives salespeople key information for their sales pitches. The Seller Collaboration Panel in the Microsoft Dynamics Marketing Seller Portal gives salespeople more data about their customers' online activities, and provides them with a great tool to help them refine their pitches. For more information, head here: http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

6 Tips to Improve Call Quality Monitoring

Call quality monitoring is essential to the efficiency of a contact center. Given the high volume of customer service interactions on any given day, it’s critical to establish methods for analyzing and implementing best practices to both improve areas that need work and acknowledge the methods that are working well. Here are six essential tips for improving call quality monitoring...
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