Service Cloud Implementation: A Customer Perspective

Service Cloud Implementation: A Customer Perspective

Service Cloud Implementation: A Customer Perspective

Join us to learn from the real world experiences of ThinkDirect Marketing Group, a salesforce.com and EnablePath customer. TDMG Director of Information Technology Teresa Radan will provide a summary of her company's Service Cloud deployment, including how they handled subscription management, payment processing, invoice generation, and order data, all within the Salesforce1 Platform.

By Vocalcom

Vocalcom Ramps Up Westcon Group's Entrance into the Contact Center Market

Here at Vocalcom, we’re pleased to reveal our new partnership with Westcon Group, a value-added reseller (VAR) of category leading unified communications (UC), network infrastructure, data center and security solutions. Vocalcom hangs it hat on bringing today’s most disruptive and transformative call center solutions to market. Needless to say, we’re more than happy to reveal that Westcon resellers in North...
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