Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Customer experience is overtaking product and price as the #1 brand differentiator. How is your company leveraging this industry change? Join Service Cloud SVP & GM Mike Milburn to learn how the most successful organizations are using Service Cloud to transform their businesses with a service-first strategy. Come learn how to prepare your organization for the future and drive customer satisfaction by delivering more personalized service in a smarter and faster way than ever before.

By Vocalcom

Successful Multi-Channel Service Comes With the Cloud

It’s no secret that trying to keep up positive customer relations in today’s Internet-driven world can be stressful. Customers are increasingly turning to social media to try and get the answers they’re looking for. Who exactly is turning to social media to find answers and assistance? ·         Almost half of 45-54 year-olds have used social media for social customer care....
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