Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Service Cloud Keynote: Deliver the Future of Customer Service. Today.

Customer experience is overtaking product and price as the #1 brand differentiator. How is your company leveraging this industry change? Join Service Cloud SVP & GM Mike Milburn to learn how the most successful organizations are using Service Cloud to transform their businesses with a service-first strategy. Come learn how to prepare your organization for the future and drive customer satisfaction by delivering more personalized service in a smarter and faster way than ever before.

By Vocalcom

Today's Top Omni-Channel Market Pressures - and Strategies to Reverse Them

Mastering the omni-channel customer experience is oftentimes likened to conquering the quest for the Holy Grail. Aligning and integrating multiple communication channels for seamless use is not the easiest of tasks. In fact, potential complexity is frequently cited as its largest barrier to entrance. Companies within every industry are operating in a highly commoditized world; simplified, easily available and abundant...
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