Service Live Agent Feature Demo

Service Live Agent Feature Demo

Service Live Agent Feature Demo

Deliver a personalized service experience to your customers, or potential customers, by engaging them at just the right moment - on any device - with Salesforce Live Agent chat.

By Vocalcom

Social Media and Your Contact Center: What You Need to Know

Whether contact center managers like it or not, social media is becoming a huge part of what every contact center needs to utilize in order to be successful. More statistical evidence is showing just how important social media continues to be; 81 percent of survey respondents noted that their friends’ social media posts directly influence their purchase decisions, for instance....
View Full Article