Service offering innovation and sales capabilities

Service offering innovation and sales capabilities

Service offering innovation and sales capabilities

Check out this video to learn more about our service offering innovation and sales capabilities in Microsoft Dynamics CRM Online, Power BI, Office 365 and SharePoint.

By Vocalcom

Best Practices for Social Media Use in the Call Center

Over the years, call center agents have quickly moved from simple telephone solutions to e-mail, Web chat and more, and now, social media is becoming the latest go-to method of communication for consumers. In fact, it’s estimated that within five years, product-based social media interactions will be equivalent to that of phone interactions, according to DMG Consulting, with 70 to...
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