SFJAZZ Imagines with Avaya

SFJAZZ Imagines with Avaya

SFJAZZ Imagines with Avaya

Avaya helps SFJAZZ spread the appreciation and performance of jazz beyond the walls of its state-of-the-art performance center.

By Vocalcom

The Dominant Force of SMS in Conversational Commerce

Messaging apps, chat bots, in-app messaging: Conversational commerce has taken customer service by storm. With many brands offering new and inventive ways to engage with their customers, more traditional communication channels may not come to mind when speaking of conversational commerce. Indeed, just as voice may be considered the original channel of conversational commerce, SMS is also a time-tested channel...
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