Show Them Who's Boss

Show Them Who's Boss

Show Them Who's Boss

October 16 is National Boss' Day and we're celebrating by exploring the manager-employee relationship with two Googlers, Judy Nam & Carly Leahy, in the Google Small Business Community (http://g.co/GSBC). In this prerecorded interview, they discuss and share stories about achieving a great working relationship.

By Vocalcom

Four Ways Your Call Center Software Should Support Web Service

Research continues to show that customers demand interactive, robust service through your website. For example, did you know that one in five shoppers prefer online chat over any other form of communication? It’s time to elevate call center managers’ awareness of the vast potential of servicing customers via your website. The first step you need to take is investing in...
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