Siebel to Salesforce Guide with Cloud Sherpas

Siebel to Salesforce Guide with Cloud Sherpas

Siebel to Salesforce Guide with Cloud Sherpas

Companies still using Siebel are increasingly concerned about its dependence on old technologies, expensive maintenance and support, lack of IT professionals who can fill the role, and ultimately getting left behind. So what’s next?

By Vocalcom

Supporting Open CTI with a CRM Dialer

Business communication has long meant corresponding using standard desktop PCs; however, with advancements in virtualization and cloud-based functions, businesses are finding that it’s easier than ever before to go mobile, dealing with issues on their mobile phones and tablets. These advancements can do a great deal to assist the contact center. Contact centers around the world are currently leveraging the...
View Full Article