Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

On March 28 & 29, 300 Sitel volunteers answered calls over the Sidaction week-end for donation against Aids. News on France3 TV channel. Les 28 et 29 Mars 2015, 300 bénévoles Sitel ont pris les appels de dons pour l’association qui lutte contre le Sida. Reportage sur site de France3.

By Vocalcom

90 Percent of Upset Customers Can Be Retained: Here's How

As a call center manager, you’ve probably endured the recurring nightmare of not only losing customers, but being shaken by the fear that they will not return. After all, 89 percent of customers will begin doing business with your competition if they have a poor customer experience. Now, before you freak out, understand that 90 percent of upset customers can...
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