Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

Sitel La Rochelle supports Sidaction 2015 (French)

On March 28 & 29, 300 Sitel volunteers answered calls over the Sidaction week-end for donation against Aids. News on France3 TV channel. Les 28 et 29 Mars 2015, 300 bénévoles Sitel ont pris les appels de dons pour l’association qui lutte contre le Sida. Reportage sur site de France3.

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Part 2 - Turning Your Contact Center into More than Just a Cost Center

One huge challenge today for many enterprises is supporting consumers who begin transactions on one channel and then move to another. In part one of this series, we examined how customer experience teams need to better optimize these strategies for companies’ overall goals and objective with advanced, integrated call center software solutions. Perhaps one of the biggest downfalls for a...
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