Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Sitel Sources: The Future of In-home Support

Vicki Jenkins from NelsonHall sat down with us and discussed the future of in-home support.

By Vocalcom

Don't Miss the Boat on Cloud Computing

While ‘cloud contact center’ feels like a relatively new, fresh term, the amount of data currently in the cloud is immense and substantial. A new infographic from Seagate notes that one exabyte of data is currently stored in the cloud, which, in storage terms, is equivalent to everyone living in Thailand owning an iPhone. How much is an exabyte? It’s...
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