Situation 1

Situation 1

Situation 1

Situation 1: Joe Bloggs walks into your customer's store. He browses through all of the top end products, then whips out his mobile and buys and similar product at a cheaper price online from a different vendor. How does your client engage Joe and ensure he doesn't do this again? This video features: Stephen Partridge, Digital Experience Consultant at Sitecore, Aadil Qureshi, World Wide Leader at IBM and Chris Gibbins, Head of User Experience at Red Eye

By Vocalcom

Smartphone Adoption Climbs Higher Throughout Second Half of 2013

Industry analyst IDC recently discovered that smartphone shipments are expected to grow by as much as 32.7 percent. In fact, IDC’s findings also show that smartphone shipments have actually risen above feature phone preferences. Ramon Llamas, ICD’s Mobiles Phones program Research Manager, shares that “2013 will mark a watershed year for smartphones.” Llamas adds that many competing vendors have transitioned...
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