Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

New technologies and ways of raising capital are making it easier than ever to start and grow a company. But small and medium businesses still face a unique set of challenges. Join Tony Rodoni, SVP of Small Business, and Brian Millham, President of Commercial Sales, to hear how small and medium businesses are using Salesforce to attract new customers, build stronger relationships, and grow faster than ever.

By Vocalcom

Chat Apps Are Edging Out SMS: What it Means for the Contact Center

Mobile chat apps are becoming a new customer communication standard. These types of services were initially brought to market with social connectivity in mind, but with the increasing evolution of instant messaging (IM) and related presence solutions and the swift decline of text messaging (or SMS), it seems that chat apps could be the next best technology for the contact...
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