Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

Small & Medium Business Keynote: Scale, Connect and Grow with Salesforce

New technologies and ways of raising capital are making it easier than ever to start and grow a company. But small and medium businesses still face a unique set of challenges. Join Tony Rodoni, SVP of Small Business, and Brian Millham, President of Commercial Sales, to hear how small and medium businesses are using Salesforce to attract new customers, build stronger relationships, and grow faster than ever.

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Getting Your Call Center Ready for the Holidays

Research shows that a great customer service experience can make or break a sale over the holidays. In fact, 50 percent of U.S. customers say that customer service gets worse during the holidays, while 73 percent are willing to pay more for a better experience, according to aggregated data from a recent CMS Wire infographic. Needless to say, the incentive...
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