#SMMW15 Pre-Event Networking Hangout

#SMMW15 Pre-Event Networking Hangout

#SMMW15 Pre-Event Networking Hangout

Please join our Google Hangout as we share insider tips on how to make the most of Social Media Marketing World 2015.  We will discuss networking best practices and how to maximize the many networking opportunities before, during and after the event in San Diego.   *YouTube link for mobile viewers*:  http://www.youtube.com/watch?v=B0NlZgygCmE

By Vocalcom

A Closer Look at Why Complexity is Today's Biggest Multi-Channel Challenge

If you’re involved in the contact center industry, you’ve most likely heard the customer request for multi-channel customer service; however, 40 percent of companies aren’t hearing their customers clearly. According to Econsultancy’s Multi-Channel Customer Experience Report, 40 percent of organizations say that complexity prevents them from improving their multi-channel service or from considering more advanced call center applications, solutions and...
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