#SMMW15 Pre-Event Networking Hangout

#SMMW15 Pre-Event Networking Hangout

#SMMW15 Pre-Event Networking Hangout

Please join our Google Hangout as we share insider tips on how to make the most of Social Media Marketing World 2015.  We will discuss networking best practices and how to maximize the many networking opportunities before, during and after the event in San Diego.   *YouTube link for mobile viewers*:  http://www.youtube.com/watch?v=B0NlZgygCmE

By Vocalcom

Chat Bots: Automated Service Meets the Human Touch

Many brands these days count personalization as a top priority in customer experience. Customers value their time and look for efficiency, yet they still want experiences tailored to their needs. Automated service delivered through such technologies as IVR and click-to-chat buttons can ensure efficiency, and the prospect of connecting to an agent provides the human touch that customers continue to...
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