Social Ally's Founder, Natalie Speers, on KFNX 1100 talking about Social Media

Social Ally's Founder, Natalie Speers, on KFNX 1100 talking about Social Media

Social Ally's Founder, Natalie Speers, on KFNX 1100 talking about Social Media

Natalie and Michelle from Social Ally were recently guests on KFNX 1100 Arizona! Listen to the experts talk about Social Media, Marketing, and the innovative Social Ally Dashboard. Visit www.SocialAllyUSA.com to start meeting your social media marketing goals today!

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Just How Many Customers Can You Lose Out on Without First Call Resolution?

Everyone in the business world knows that time is money, which is exactly why it’s essential to optimize your call center operations and initiatives – especially when it comes to first call resolution (FCR). FCR should be an integral part of your call center operations and objectives. Research has shown that just a one percent improvement in first call response can...
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