Social Contact Center Connecting to Universe

Social Contact Center Connecting to Universe

Social Contact Center Connecting to Universe

Social Contact Center Solutions, Web Live Customer Service, Proactive Social CRM & Mobile Connected Kiosks to Engage Customers Anywhere with the Most Comprehensive Cloud technologies.

By Vocalcom

Why Your Call Center Needs to Start Thinking Creatively

As customers’ shopping habits continue to change, corporations similarly must continually re-imagine how to best handle customer service. Gone are the days where there are set business hours for shopping and interactions with customers only took place in certain contexts. While physical customer service locations are still an important part of the customer service experience, various call center solutions are...
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