Social Contact Center Connecting to Universe

Social Contact Center Connecting to Universe

Social Contact Center Connecting to Universe

Social Contact Center Solutions, Web Live Customer Service, Proactive Social CRM & Mobile Connected Kiosks to Engage Customers Anywhere with the Most Comprehensive Cloud technologies.

By Vocalcom

Why Financial Service Centers Need a Cloud Contact Center

According to the Ernst and Young Global Consumer Banking Survey, one-third of banking customers changed their service provider from 2011 to 2012. Because of this, it should go without saying that attention needs to be given to improving the customer experience side of banking. As financial institutions offer common incentives and services, perhaps the best way to turn is on...
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