Social Customer Service: Are EMEA Customers Demanding It?

Social Customer Service: Are EMEA Customers Demanding It?

Social Customer Service: Are EMEA Customers Demanding It?

Customer Service offered through social channels is meeting new customer demands, and can increase your efficiency in the process. See how much companies are saving while improving customer satisfaction with social customer service.

By Vocalcom

Cloud-Based Call Center Software Developed for Emergencies

A smoothly functioning call center is crucial in maintaining customer satisfaction, but what about saving lives? Yes, handling customer inquiries with ease and securing sales is a must, but what about when the individual on the other end of the line is facing imminent danger? Cloud-based call center software, which hosts 9-1-1 services in a number of locations, is making...
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