Social Media Best Practices - Trailer

Social Media Best Practices - Trailer

Social Media Best Practices - Trailer

http://www.NetworkEtiquette.net Amazon Buy Now! http://goo.gl/vQtzF6 Social Media Best Practices: Engagement Netiquette, Netiquette Book 3, is packed with powerful tips. Everything is tried and true. Check my Social Media Profiles to see examples of all Engagement practices. 'Best Practices' are the way we do the right things. Everything is based on the Golden Rule.  -Definitions -Best Practices -Power User Tips  -Rules, & Guidelines   All chapters in this book have exclusive Netiquette content. There is a lot of information in this book that is not included in the website. Netiquette Rules are the core content. Social Media vocabulary is explained in the beginning and defined in the Glossary. Best Practices are established. Additional Netiquette Rules for Comments and Likes are in the Appendix.

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Delivering an Optimized Customer Experience with IVR

As discussed in our last blog post, IVR offers a host of benefits to both companies and customers alike. Companies may greatly reduce costs, increase sales, and maximize the efficiency of contact center agents, while customers save time and gain trust in a brand through an efficient customer service experience. However, simply implementing an IVR system is not enough for...
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