Social media in 2013

Social media in 2013

Social media in 2013

What will be the social media trends of the year ahead? Jeff Jarvis, author of "Public Parts: How Sharing in the Digital Age Improves the Way We Work and Live", and musician and social media artist Amanda Palmer explore the impact of social on business, government, and individuals with The Economist's Robert Lane Greene at The Economist's World in 2013 Festival on December 8th 2012.

By Vocalcom

7 Creative Ways to Engage Brand Advocates

When customer service is done right, many people are eager to share their enthusiasm. From social media posts to traditional word of mouth, happy customers can quickly turn into brand advocates who are willing to boast about the brands they love. Needless to say, these customers are vital to brand success and, when engaged properly, can play a key role...
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