Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Want to discover new ways to market your business? Need to keep your company on the leading edge of social? Want to stay ahead of your competitors? Introducing the Social Media Marketing Society from Social Media Examiner. Read more at: http://society.socialmediaexaminer.com/

By Vocalcom

Social Media: A Core Business Element for Contact Center Success

Customer experience management is critical to a company’s success. A large part of this involves tailoring service programs to incorporate channels of communication based on individual customer’s preferences. One such channel is social media – and it’s becoming increasingly popular. In a recent survey commissioned by market research firm Aberdeen Group on trends impacting contact center services, it was found...
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