Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Social Media Marketing Society - Introduction

Want to discover new ways to market your business? Need to keep your company on the leading edge of social? Want to stay ahead of your competitors? Introducing the Social Media Marketing Society from Social Media Examiner. Read more at: http://society.socialmediaexaminer.com/

By Vocalcom

Chat Bots: Automated Service Meets the Human Touch

Many brands these days count personalization as a top priority in customer experience. Customers value their time and look for efficiency, yet they still want experiences tailored to their needs. Automated service delivered through such technologies as IVR and click-to-chat buttons can ensure efficiency, and the prospect of connecting to an agent provides the human touch that customers continue to...
View Full Article