Social Media Marketing World

Social Media Marketing World

Social Media Marketing World

Social Media Marketing World 2015 Exciting news! Just announced Social Media Marketing World 2015. Click here for details: http://bit.ly/1u5qAJ5 Watch this video to see what you missed at our last event!

By Vocalcom

The Role of Artificial Intelligence in Conversational Commerce

Automated customer service has been around for some time, delivering on the promise of faster, more efficient customer engagement. From predictive dialing solutions to IVR menus, customers are empowered and save time when optimized self-service options are available to them. Yet, with the growing trend of conversational commerce, automation has become ever more sophisticated: from chat bots to intelligent assistants,...
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